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The Big Smoke

Expert opinion: When to adopt new technology in your work / business

How did these business leaders decide when to adopt new technology in their organisations, and what has been a successful implementation?

 

With the introduction of new technologies seemingly taking place almost weekly, we got curious to know when it’s the right time to make a move.

So, we asked business leaders how they decide what’s worth the investment, and how they chose the right moment to upgrade, and whether it’s actually paid off.

From using Trello to keep jewellery projects on track to implementing AI tools that supercharge customer creativity, their success stories highlight the power of smart tech adoption.

Curious to know what’s driving their decisions?

 

Owner and Creative Director: Rachel Beth Jewellery


When deciding to adopt new technology for Rachel Beth Jewellery, I carefully evaluate whether it will enhance efficiency or improve customer experience. The key factors are whether the technology aligns with my business goals and integrates seamlessly with existing systems. I prioritise tools that help streamline workflows and allow for better project management.


One successful implementation has been Trello. By using Trello for task and project management, I’ve been able to keep track of custom jewellery orders, manage deadlines, and collaborate with my team more effectively. This tool has streamlined my business operations, allowing me to focus more on creativity and client engagement, while ensuring nothing falls through the cracks.


Ultimately, adopting new technology should deliver tangible improvements that support your business’s long-term goals.

 

Founder and CEO: AdvisorAi


When contemplating technology adoption, a concise yet comprehensive business case is crucial. Even a two-page document with bullet points, following a professional template, can spark critical thinking and analysis.

For larger digital transformations or AI implementations, the scope must broaden to encompass change management and AI-specific considerations. Too often, businesses rush into adopting new technologies without assessing their readiness:


  1. Does the team possess the necessary expertise to evaluate, implement, and manage the technology?


  2. Can the issue be resolved, or the opportunity seized through more cost-effective, conventional methods?


  3. How does this align with the company’s strategy?


  4. Have the unique risks associated with AI been thoroughly evaluated?


Recently, I collaborated with a medium-sized enterprise that exemplified this approach. They considered the costs and benefits, an adoption framework, and designed a communication strategy with strong executive backing.


Implemented a training program to ensure staff were able to get the productivity and work quality benefits GenAI tools can deliver when deployed correctly. The result? A professional engagement, marked by enthusiastic team buy-in, genuine interest, and support.

 


Ensuring a business keeps up with technological advances is vital to its longevity; however, only some new technologies will benefit our operations. It is essential to understand the purpose and benefits before deciding to adopt.


At Kwik Kopy Australia, we recently integrated Picsart’s AI-driven tools into our website. This has been a game-changer, particularly for small to medium-sized businesses relying on mobile phones to take images for marketing materials. The upscale functionality of Picsart allows users to enhance mobile photos for professional use with ease. With AI-powered editing tools, including image enhancement and text generation, businesses can quickly create business-ready materials.


Once we saw the benefits of streamlining the creative process and empowering customers to produce high-quality visuals from their devices, we knew this technology was a perfect fit.


Picsart’s ongoing success validates that it was a valuable addition to our platform.


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